Nubrixy
A block puzzle game.
Support
How can we help?
Stuck on something in one of our apps? Email us. A real person reads every message and replies, usually within a couple of business days (New Zealand time).
Help with a specific app
Each app also has its own help site with how-to-play guides and answers. Using CronChief, getuuid, or myipis? Just email us.
Word Tack
A cozy word puzzle game.
Before you email
These details help us sort things out faster:
- which app, and its version number
- your device and its operating system version
- what happened, and what you expected to happen
- the steps to make it happen again, if you know them
- a screenshot or screen recording, if it helps
Common questions
Where is my progress saved?
On your device. Our apps don't have accounts or servers of their own, so your progress stays on the device you played on, and deleting an app deletes its progress too. If an app uses Game Center, your scores and achievements are kept by Apple.
How do I get a refund?
Apple handles all App Store payments, including in-app purchases, so refunds go through Apple rather than us. You can request one at reportaproblem.apple.com.
Do your apps collect my data?
No. There are no accounts, ads, or tracking, and your data stays on your device. Our privacy policy has the details for each app.
Can I suggest a feature or report a bug?
Please do. Email us — we read every message.